Téléchargez le livre : Advances in Service Science

Advances in Service Science

Proceedings of the 2018 INFORMS International Conference on Service Science de

,

Éditeur :

Springer


Paru le : 2018-12-28

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Description
This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging technology and applications in fields including healthcare, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users' both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume highlight ways to approach such technical challenges in service science and are based on submissions from the 2018 INFORMS International Conference on Service Science.
Pages
293 pages
Collection
n.c
Parution
2018-12-28
Marque
Springer
EAN papier
9783030047252
EAN PDF
9783030047269
Informations sur l'ebook
Nombre pages copiables
2
Nombre pages imprimables
29
Taille du fichier
7977 Ko
Prix
147,69 €
EAN EPUB
9783030047269
Informations sur l'ebook
Nombre pages copiables
2
Nombre pages imprimables
29
Taille du fichier
21484 Ko
Prix
147,69 €

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