Téléchargez le livre : Advances in the Human Side of Service Engineering

Advances in the Human Side of Service Engineering

Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA de

,

Éditeur :

Springer


Collection :

Advances in Intelligent Systems and Computing

Paru le : 2020-07-09

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Description


This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences.  It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the developmentof innovative services for various kinds of organizations. 
Pages
328 pages
Collection
Advances in Intelligent Systems and Computing
Parution
2020-07-09
Marque
Springer
EAN papier
9783030510565
EAN PDF
9783030510572
Informations sur l'ebook
Nombre pages copiables
3
Nombre pages imprimables
32
Taille du fichier
26972 Ko
Prix
147,69 €
EAN EPUB
9783030510572
Informations sur l'ebook
Nombre pages copiables
3
Nombre pages imprimables
32
Taille du fichier
20910 Ko
Prix
147,69 €

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