Digital Transformation in European Public Services

Complexities, Challenges, and Good Practices de

, ,

Éditeur :

Palgrave Macmillan


Paru le : 2025-04-28

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Description

This book examines digital transformation in the public sector. Drawing on case studies from around Europe, it identifies management practices that facilitate or hinder the implementation of digital transformation in various contexts and at different levels of government. Chapters consider how digital technologies are being used to improve public service delivery, how public institutions are employing AI, and the potential benefits for organizations and citizens. They also assess the obstacles to digital transformation, including budget constraints, legislation, and insufficient expertise. Providing nuanced insights from real-world projects that have sought to usher public sector institutions into the digital age, the book highlights what has worked well, what has not worked, and why. In doing so, it offers lessons for future projects and acts as a comprehensive guide offering actionable insights for academics and practitioners. It will appeal to all those interested in public administration, public management, and digital transformation.
Pages
234 pages
Collection
n.c
Parution
2025-04-28
Marque
Palgrave Macmillan
EAN papier
9783031814242
EAN PDF
9783031814259

Informations sur l'ebook
Nombre pages copiables
2
Nombre pages imprimables
23
Taille du fichier
8038 Ko
Prix
137,14 €
EAN EPUB
9783031814259

Informations sur l'ebook
Nombre pages copiables
2
Nombre pages imprimables
23
Taille du fichier
2478 Ko
Prix
137,14 €

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