Kyle Hutchins leads Customer Experience at West Monroe Partners. He has spent over 15 years advising clients in both a management consulting, and digital agency capacity. He is an executive facilitator with a track record of "in-market" results for world class brands. Kyle designs and implements revenue optimization strategies that integrate brand, operations and technology to achieve effortless customer interactions.

Télécharger le livre :  Darwinism in a Consumer-Driven World

"Modern companies should focus more on their "improvisation capabilities" that rely on data, innovation, collaboration and individuals' own adaptation capabilities. Erik and Kyle provide a useful framework to think corporate strategy from a different perspective in ...
Editeur : Pearson
Parution : 2014-04-25

Format(s) : PDF, ePub
18,99

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