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Télécharger le livre : Human-Centered Digitalization and Services
Eveliina Saari , Marja Toivonen
Human-Centered Digitalization and Services
This book provides a timely overview of the impacts of digitalization from the perspective of everyday life, and argues that one central issue in digitalization is the development of new types of services that digitalization enables, but which are often overlooked due...
Editeur : Springer
Parution : 2019-06-03
Collection : Translational Systems Sciences
Format(s) : PDF, ePub
126,59 €
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Télécharger le livre : Service Innovation
Marja Toivonen
Service Innovation
This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the...
Editeur : Springer
Parution : 2016-06-09
Collection : Translational Systems Sciences
Format(s) : ePub
94,94 €
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